Outage in YCharts

Issue affecting our Chat

Resolved Minor
March 12, 2024 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing an outage with our chat software. We are in touch with the provider and will provide periodic updates as soon as we receive them. Please email us at support@ycharts.com or ring us at (866) 965-7552. We apologize for the inconvenience this causes you.
Components affected
YCharts Application
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 03/12/2024 05:25PM

The issue affecting our chat software has been resolved and is fully functional.

We apologize for the inconvenience this may have caused you.

MONITORING 9 months ago - at 03/12/2024 04:35PM

The outage affecting our third-party chat software should be over and chat should be fully functional. We are actively monitoring its performance and will provide a final update when the issue is fully resolved.

IDENTIFIED 9 months ago - at 03/12/2024 03:54PM

We are experiencing an outage with our chat software. We are in touch with the provider and will provide periodic updates as soon as we receive them. Please email us at support@ycharts.com or ring us at (866) 965-7552.

We apologize for the inconvenience this causes you.

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