Outage in Yello

Broad AWS disruption impacting several Yello Enterprise - US and Yello Sourcing services

Resolved Minor
October 20, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

Multiple degraded services reported by Amazon Web Services (AWS) are impacting some Yello Enterprise (YE), Yello Government Recruiting Solutions (YGRS), and Yello Sourcing (YS / WayUp) services. We are monitoring and will update as we have more information on the specific impact to our services.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/20/2025 09:09PM

This incident has been resolved.

MONITORING 3 months ago - at 10/20/2025 09:08PM

AWS has addressed the root cause of the connectivity issues impacting AWS Services. All Yello systems should now be fully operational. If you see any residual issues, please let us know right away at support@yello.co

MONITORING 3 months ago - at 10/20/2025 08:01PM

AWS has indicated they have identified the cause of the issues and their mitigations are resulting in some services recovering. We are continuing to monitor.

MONITORING 3 months ago - at 10/20/2025 04:30PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 10/20/2025 03:56PM

A quick correction to our initial post, Yello Government Recruiting Solutions (YGRS) and Yello Enterprise - EU are unaffected by the AWS disruption.

MONITORING 3 months ago - at 10/20/2025 03:44PM

Multiple degraded services reported by Amazon Web Services (AWS) are impacting some Yello Enterprise (YE), Yello Government Recruiting Solutions (YGRS), and Yello Sourcing (YS / WayUp) services. We are monitoring and will update as we have more information on the specific impact to our services.

Latest Yello outages

WayUp site resulting in 404 Not Found page - 13 days ago
Intermittent Yello Sourcing (WayUp) Service Interruptions Due to Upstream Network Issues - about 2 months ago
Yello Government Recruiting Solutions (YGRS) background jobs delayed - 2 months ago
Yello Enterprise (US) delay in processing ATS integration files - about 1 year ago
Degraded performance in Yello Enterprise EU-Production Environment - over 1 year ago

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