Outage in Yello

Errors in YGRS sites upon attempting to upload or download a file

Resolved Minor

January 26, 2026 - Started 19 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are aware of an issue in our Yello Government Recruiting Solutions environment that is causing both staff and candidate users to encounter an error message when attempting to upload or download files, such as resumes. We have identified the cause and are working to resolve it as quickly as possible. Yello Enterprise and Yello Sourcing are not impacted.

Components affected

Yello Government Recruiting Solutions (YGRS) Production

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 01/26/2026 10:11PM

There have not been any further errors regarding uploading or downloading files since 11:09AM CST after implementing our fix. These features are once again functioning as expected.

MONITORING 19 days ago - at 01/26/2026 05:43PM

A fix has been implemented and we are monitoring the results. We are now seeing both successful uploads and downloads of files, yet we are continuing to monitor the situation before declaring this issue fully resolved.

IDENTIFIED 19 days ago - at 01/26/2026 04:27PM

We are aware of an issue in our Yello Government Recruiting Solutions environment that is causing both staff and candidate users to encounter an error message when attempting to upload or download files, such as resumes. We have identified the cause and are working to resolve it as quickly as possible.

Yello Enterprise and Yello Sourcing are not impacted.

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