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Outage in Yelp

DAR-2907 Yelp Guest Manager is down

Resolved Major
April 18, 2026 - Started 28 days ago - Lasted 1 day
Official incident page

Incident Report

We are experiencing a technical issue with Yelp Guest Manager and all functionality is not operational. We are working to resolve this issue and apologize for any inconvenience caused. Next update in 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 04/20/2026 02:41PM

Restaurant systems have been fully recovered.

MONITORING 26 days ago - at 04/20/2026 02:09PM

Restaurant systems have been fully recovered. We have started removing the temporary mitigations and are continuing to monitor.

MONITORING 27 days ago - at 04/19/2026 12:58PM

Our mitigations remain in place and Restaurant systems show a full recovery. A small number of legitimate users may occasionally be affected, but we are actively tuning protections to minimize any customer impact while keeping Yelp available.

Next update tomorrow or sooner if the all clear is called.

MONITORING 28 days ago - at 04/19/2026 03:54AM

Engineers are continuing to investigate and pursue long-term solutions. Restaurant systems have shown recovery but we will continue to monitor the situation. Next update tomorrow.

MONITORING 28 days ago - at 04/19/2026 03:10AM

Engineers are working with vendors to continue applying mitigations. We are seeing initial signs of improvement with these fixes, and are monitoring closely.

MONITORING 28 days ago - at 04/19/2026 02:22AM

We are seeing some recovery for Guest Manager and will continue to monitor our mitigations. Engineers are working with vendors to ensure we have longer term strategies available to implement while monitoring.

Next update in 30 minutes.

INVESTIGATING 28 days ago - at 04/19/2026 01:52AM

Engineers are currently working on more aggressive mitigations to resolve the issue. Next update in 30 minutes.

INVESTIGATING 28 days ago - at 04/19/2026 12:48AM

Previous mitigations have not been successful. We are applying additional mitigations to resolve this issue. Next update in 30 minutes.

INVESTIGATING 28 days ago - at 04/19/2026 12:15AM

We are still experiencing a technical issue with Yelp Guest Manager. We are applying mitigations to resolve this issue and apologize for any inconvenience caused. Next update in 30 minutes.

INVESTIGATING 28 days ago - at 04/18/2026 11:54PM

We are experiencing a technical issue with Yelp Guest Manager and all functionality is not operational. We are working to resolve this issue and apologize for any inconvenience caused. Next update in 30 minutes.

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