Outage in Yext

LiveAPI and Search Errors

Resolved Major

May 08, 2024 - Started almost 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are investigating reports of errors and high latency for both Live Entity and Search APIs

Components affected

Yext Pages Serving Yext Live API Yext Answers Serving

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 05/09/2024 10:07PM

This incident is resolved.

MONITORING over 1 year ago - at 05/09/2024 05:30PM

We have remediated the errors. We will continue to monitor the situation.

INVESTIGATING over 1 year ago - at 05/09/2024 01:08PM

We are continuing investigation into high latencies in the various API endpoints

MONITORING over 1 year ago - at 05/09/2024 02:29AM

We have remediated the errors. We will continue to monitor the situation.

IDENTIFIED over 1 year ago - at 05/08/2024 10:26PM

We have identified the source of errors and are working on remediation.

INVESTIGATING almost 2 years ago - at 05/08/2024 08:51PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 05/08/2024 08:50PM

The issues is also affecting Classic Pages locator requests

INVESTIGATING almost 2 years ago - at 05/08/2024 08:47PM

We are investigating reports of errors and high latency for both Live Entity and Search APIs

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