Outage in Yext

Errors in Search Serving

Resolved Major
December 16, 2024 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports of errors in Search Serving.
Components affected
Yext Answers Serving

Need to monitor Yext outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 12/16/2024 08:17PM

This incident has been resolved.

MONITORING 12 months ago - at 12/16/2024 07:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 12/16/2024 05:06PM

We have identified the issue and failed over the impacted serving regions. Error rates are returning to normal in production.

Sandbox search serving remains offline.

INVESTIGATING 12 months ago - at 12/16/2024 05:02PM

We are seeing high error rates in production and an outage in sandbox, we are working to put a fix in place.

Other APIs appear to be operating normally

INVESTIGATING 12 months ago - at 12/16/2024 05:00PM

We are investigating reports of errors in Search Serving.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook