Outage in Yext
Errors in Search Serving
Resolved MajorIncident Report
We are investigating reports of errors in Search Serving.
Components affected
Yext Answers ServingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 12/16/2024 08:17PM
This incident has been resolved.
MONITORING
over 1 year ago - at 12/16/2024 07:06PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 12/16/2024 05:06PM
We have identified the issue and failed over the impacted serving regions. Error rates are returning to normal in production.
Sandbox search serving remains offline.
INVESTIGATING
over 1 year ago - at 12/16/2024 05:02PM
We are seeing high error rates in production and an outage in sandbox, we are working to put a fix in place.
Other APIs appear to be operating normally
INVESTIGATING
over 1 year ago - at 12/16/2024 05:00PM
We are investigating reports of errors in Search Serving.
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