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Outage in Yext

Detect-in functionality degraded for video posts in some organizations

Resolved Minor
March 19, 2026 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Incident Report

We have identified an issue with detect-in for native video posts not functioning in Supervision for some users. This does not affect video posts published from within the Hearsay platform. We are working to mitigate the problem.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2026 10:35PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/19/2026 06:39PM

We have deployed a fix to detect-in for native video posts in Supervision. We will continue to monitor for any adverse effects.

IDENTIFIED about 1 month ago - at 03/19/2026 03:16PM

We have identified an issue with detect-in for native video posts not functioning in Supervision for some users. This does not affect video posts published from within the Hearsay platform. We are working to mitigate the problem.

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