Degraded Performance in Reviews Portal

This incident has been resolved.

We have identified and mitigated the issue that was causing degraded performance in the Reviews Portal and related functionality. System load has returned to normal levels, and service performance has stabilized.

We are continuing to monitor the platform closely to ensure the recovery is sustained. Users should no longer experience the elevated latency, timeouts, or intermittent errors reported earlier.

We are currently experiencing degraded performance affecting parts of the Reviews Portal. Some users may encounter increased latency and intermittent errors when accessing certain functionality.

Our team is actively investigating and working to mitigate the issue. We will provide additional updates as more information becomes available.

Impact: Reviews Portal performance may be degraded, including intermittent errors and slower response times.