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A bit more good news! The issue has been resolved for Permanent tsb. If you're still having an issue with Permanent tsb, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!
Here is the updated list of impacted financial institutions:
- Argenta
- AXA Banque (BE)
- Bank Pekao
- GarantiBank
- HSBC (FR) - Particuliers
- ING Bank Śląski
- PKO Bank Polski
Good news! This is now only impacting the following financial institutions:
- Argenta
- AXA Banque (BE)
- Bank Pekao
- GarantiBank
- HSBC (FR) - Particuliers
- ING Bank Śląski
- Permanent tsb
- PKO Bank Polski
If you're having an issue with a bank that isn't listed above, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!
Our import provider is working hard to resolve this issue. There aren’t any actionable updates to share just yet, but we’re keeping a close eye and will share more as soon as we can. Thanks so much for your patience!
We're seeing a spike in connection issues with multiple European financial institutions. Our Direct Import provider is aware of the issue and working with the financial institutions on a fix. We'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!
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