Outage in YNAB

Mobile users are re-entering onboarding unexpectedly

Resolved Minor

March 12, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

YNAB is currently experiencing reports of established users entering onboarding. To override this, try uninstalling and reinstalling the YNAB mobile app. We're investigating and will update here as soon as we know more.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/12/2026 06:12PM

This incident has been resolved.

MONITORING 2 days ago - at 03/12/2026 04:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 03/12/2026 03:03PM

YNAB is currently experiencing reports of established users entering onboarding. To override this, try uninstalling and reinstalling the YNAB mobile app.

We're investigating and will update here as soon as we know more.

Latest YNAB outages

Web app not loading - 8 days ago

Onboarding Flow Reappearing - 12 days ago

iOS App Crashing - about 2 months ago

CIBC (Canada): Connection Issues - 3 months ago

Intermittent loading issues - 4 months ago

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