Outage in Yoco

Transaction processing services have fully recovered.

Resolved Major
November 18, 2025 - Started 26 days ago - Lasted about 14 hours

Incident Report

We are experiencing a major outage that is preventing transactions from being processed. we're aware of the incident and are investigating.

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Latest Updates ( sorted recent to last )
MONITORING 26 days ago - at 11/18/2025 04:34PM

Our service provider has resolved the outage, services are recovering. We're seeing an improvement in transactions and we are monitoring.

MONITORING 26 days ago - at 11/18/2025 04:04PM

Our service provider has resolved the outage, services are recovering. We're seeing an improvement in transactions and we are monitoring

MONITORING 26 days ago - at 11/18/2025 04:03PM

Our service provider has resolved the outage, services are recovering, we are monitoring.

INVESTIGATING 26 days ago - at 11/18/2025 03:11PM

We are currently experiencing transaction failures. Our Service provider has identified the problem and is busy addressing it. Our Online payment products (Payment Links and Payment Page) are up and can process transactions. We will keep you informed with updates as soon as they become available.

INVESTIGATING 26 days ago - at 11/18/2025 01:33PM

We are currently experiencing transaction failures. Our Service provider has identified the problem and is busy addressing it. Our Online payment products (Payment Links and Payment Page) are up and can process transactions. We will keep you informed with updates as soon as they become available.

INVESTIGATING 26 days ago - at 11/18/2025 01:19PM

We are currently experiencing intermittent failures on transactions. Our Service provider has identified the problem and is busy addressing it. Our Online payment products (Payment Links and Payment Page) are up and can process transactions. We will keep you informed with updates as soon as they become available. 

INVESTIGATING 26 days ago - at 11/18/2025 01:12PM

We are currently experiencing issues. Our engineering team is actively investigating and working with urgency to resolve the issue and restore our services. We’ll keep you informed with updates as soon as they become available. You can process transactions via the payment page and payment links and add products. 

INVESTIGATING 26 days ago - at 11/18/2025 12:48PM

Transaction processing is degraded. You can process transactions via the payment page and payment links. There are widespread internet issues.

INVESTIGATING 26 days ago - at 11/18/2025 12:42PM

Transaction processing is degraded. You can process transactions via the payment page and payment links.

INVESTIGATING 26 days ago - at 11/18/2025 12:36PM

We're aware of the incident and are investigating. Transactions processing is currently experiencing disruption.

MONITORING 26 days ago - at 11/18/2025 12:27PM

We're aware of the incident and are investigating. Transactions processing is currently experiencing disruption.

INVESTIGATING 26 days ago - at 11/18/2025 12:19PM

We are experiencing a major outage that is preventing transactions from being processed. we're aware of the incident and are investigating.

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