Outage in Yoto
Player settings changes are not being persisted on Yoto players
Resolved Minor
June 30, 2026 - Started 18 days ago
- Lasted about 13 hours
Incident Report
We are currently investigating an issue affecting Yoto players. Customers may experience [changing player settings in the app are not reflected on the players. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
MONITORING
17 days ago - at 07/01/2026 06:04AM
The issue affecting our Yoto Players and the Mobile apps has been resolved, and the service has returned to normal. Our team is closely monitoring the situation to ensure no further disruptions occur. If you experience any lingering issues, please contact our Customer Happiness team at https://support.yotoplay.com.
INVESTIGATING
18 days ago - at 06/30/2026 11:12PM
We are currently investigating an issue affecting our Yoto Players and the Mobile App. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.
MONITORING
18 days ago - at 06/30/2026 10:03PM
The issue affecting our Yoto Players has been resolved, and the service has returned to normal. Our team is closely monitoring the situation to ensure no further disruptions occur. If you experience any lingering issues, please contact our Customer Happiness team at https://support.yotoplay.com.
IDENTIFIED
18 days ago - at 06/30/2026 09:49PM
We have identified the root cause of the issue affecting our Yoto players. Our team is actively working on a fix and will share updates as progress is made. We apologize for any inconvenience this may cause.
INVESTIGATING
18 days ago - at 06/30/2026 09:18PM
We are currently investigating an issue affecting Yoto players. Customers may experience [changing player settings in the app are not reflected on the players. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.
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