Yotpo L&R Degraded Service - Shopify Only

Overall Description of the issue and Affected Services: We are currently experiencing an issue with Shopify where our on site modules are not able to identify the logged in customer. Start Time: July 13, 2022 13:05 UTC Business Impact: - Customers cannot make redemptions - Customers cannot complete campaigns that require manual input on the earning points module such as code entry, social media share/visit, or enter birthday - Customers cannot check their points balance Points for purchases and order processing is still functioning normally on Shopify We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team