Outage in Yotpo Loyalty & Referrals

Email subject change in flows applies to all email steps

Resolved Minor
December 23, 2024 - Started 11 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating an interruption in the service, due to which when changing the subject for an email step in a flow, the new subject is applied for all email steps in the flow. At the moment we recommend to avoid editing the subjects or use this as a workaround: clone the step, change the subject and remove the original one. We apologize for the temporary inconvenience. More details to follow in the next status update The Yotpo Support Team
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/23/2024 05:32PM

This incident has been resolved.

INVESTIGATING 11 days ago - at 12/23/2024 02:02PM

We are investigating an interruption in the service, due to which when changing the subject for an email step in a flow, the new subject is applied for all email steps in the flow.

At the moment we recommend to avoid editing the subjects or use this as a workaround:
clone the step, change the subject and remove the original one.

We apologize for the temporary inconvenience. More details to follow in the next status update

The Yotpo Support Team

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