Outage in Yotpo Loyalty & Referrals
Login Failure: Users redirected to error page after authentication (“Looks like something has gone wrong”)
Resolved MajorIncident Report
Summary AI Generated
Yotpo Loyalty & Referrals experienced a major login failure where users were redirected to an error page showing "Looks like something has gone wrong" after authentication, preventing access to the dashboard and account functionalities. The incident lasted 1.8 hours before being fully resolved. A fix was applied and monitored before confirming that login functionality was restored to normal operation.
We are currently investigating an issue where users are unable to access their accounts. After entering their login credentials, users are redirected to an error page displaying the message “Looks like something has gone wrong” instead of being logged into the dashboard.
This behavior is preventing users from accessing the Yotpo dashboard and other account-related functionalities. Further investigation is ongoing to identify the root cause and implement a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/23/2026 11:15AM
The issue has been fully resolved, and login is now working properly.
MONITORING
1 day ago - at 04/23/2026 09:45AM
A fix has been applied, and we are currently monitoring the results.
INVESTIGATING
1 day ago - at 04/23/2026 09:30AM
We are currently investigating an issue where users are unable to access their accounts. After entering their login credentials, users are redirected to an error page displaying the message “Looks like something has gone wrong” instead of being logged into the dashboard.
This behavior is preventing users from accessing the Yotpo dashboard and other account-related functionalities. Further investigation is ongoing to identify the root cause and implement a fix.
Latest Yotpo Loyalty & Referrals outages
Yotpo Service Disruption notice - about 1 month ago
Switching between stores might not be available. - about 1 month ago
Yotpo admin may not be loading properly (Moderation, General settings, etc.) - about 1 month ago
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