Outage in Yotpo Loyalty & Referrals
Yotpo Service Degradation | May 8, 2026
Resolved MinorIncident Report
Summary AI Generated
Yotpo Loyalty & Referrals experienced service degradation for 6.6 hours on May 8, 2026, caused by an ongoing AWS incident. The issue affected data ingestion from ecommerce platforms and webhook delivery systems, causing delays in order/product creation and updates, though no data loss occurred. The incident was resolved after implementing a fix and monitoring the results.
Overall Description of the issue and Affected Services:
1. Data ingestion from Ecommerce platforms
2. Webhook Delivery System
Start Time:
May 8, 2026 - 01:55 (UTC).
Business Impact:
Data ingestion, such as order/product creation or updates, as well as webhook delivery, will have delays due to an ongoing AWS incident. No data loss is expected.
We apologize for the inconvenience and appreciate your patience while our engineering teams is working to resolve the issue.
If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.
The Yotpo Support Team.
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 05/08/2026 09:49AM
The incident has been fully resolved.
MONITORING
about 18 hours ago - at 05/08/2026 05:34AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 20 hours ago - at 05/08/2026 03:20AM
Overall Description of the issue and Affected Services:
1. Data ingestion from Ecommerce platforms
2. Webhook Delivery System
Start Time:
May 8, 2026 - 01:55 (UTC).
Business Impact:
Data ingestion, such as order/product creation or updates, as well as webhook delivery, will have delays due to an ongoing AWS incident. No data loss is expected.
We apologize for the inconvenience and appreciate your patience while our engineering teams is working to resolve the issue.
If you have any further questions or concerns, please feel free to reach out to our Technical Support by submitting a Support case.
The Yotpo Support Team.
Latest Yotpo Loyalty & Referrals outages
Login Failure: Users redirected to error page after authentication (“Looks like something has gone wrong”) - 16 days ago
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Yotpo Service Disruption notice - about 2 months ago
Switching between stores might not be available. - about 2 months ago
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