Outage in Yotpo Loyalty & Referrals
Failures in point redemptions creations
Resolved MajorIncident Report
Summary AI Generated
Yotpo Loyalty & Referrals experienced a 4.7-hour outage affecting point redemption creation and loyalty widget display due to an underlying Shopify outage. Customers were unable to redeem points or view loyalty widgets during this period. The issue was resolved after Shopify restored their services, with Yotpo implementing a fix and monitoring for stability.
Start Time: 14:05 UTC
We are currently experiencing issues with point redemption creation and widget display due to an ongoing Shopify outage.
As a result, some customers may encounter difficulties redeeming points or viewing loyalty widgets.
We are actively monitoring Shopify's progress in resolving the issue and will provide updates on our status page as more information becomes available.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/03/2026 06:56PM
This incident has been resolved.
MONITORING
1 day ago - at 06/03/2026 03:08PM
We are continuing to monitor for any further issues.
MONITORING
1 day ago - at 06/03/2026 03:07PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 06/03/2026 02:12PM
Start Time: 14:05 UTC
We are currently experiencing issues with point redemption creation and widget display due to an ongoing Shopify outage.
As a result, some customers may encounter difficulties redeeming points or viewing loyalty widgets.
We are actively monitoring Shopify's progress in resolving the issue and will provide updates on our status page as more information becomes available.
Latest Yotpo Loyalty & Referrals outages
Yotpo Service Disruption notice - 17 days ago
Yotpo L&R - Shopify checkout widget is not loading - 18 days ago
Yotpo Service Degradation | May 8, 2026 - 28 days ago
Login Failure: Users redirected to error page after authentication (“Looks like something has gone wrong”) - about 1 month ago
Customers tab on the Loyalty admin does not show any data - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
