Outage in Yotpo

Service degradation - On-site widgets intermittent issues

Resolved Minor

April 12, 2022 - Started almost 4 years ago - Lasted less than a minute
Official incident page

Incident Report

Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might fail to load on-site intermittently Start Time: April 12, 2022 - 09:35 AM (UTC) Business Impact: The Yotpo Reviews and Ratings widgets might have intermittent loading issues on-site. This mainly affects customers which set their widgets to the "Immediate Update" setting in the Yotpo admin. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team

Components affected

Yotpo Widgets, Batch requests, JS & CSS

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Latest Updates ( sorted recent to last )

INVESTIGATING almost 4 years ago - at 04/12/2022 10:49AM

Overall Description of the issue and Affected Services:
The Yotpo Reviews and Ratings on-site widgets might fail to load on-site intermittently

Start Time:
April 12, 2022 - 09:35 AM (UTC)

Business Impact:
The Yotpo Reviews and Ratings widgets might have intermittent loading issues on-site. This mainly affects customers which set their widgets to the "Immediate Update" setting in the Yotpo admin.

We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

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