Outage in Yotpo

Service degradation - on-site widgets and API issues

Resolved Minor
June 21, 2022 - Started over 2 years ago - Lasted 2 minutes
Official incident page

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Outage Details

Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might fail to load on-site intermittently and storefront APIs might time out Start Time: June 21, 2022 - 15:05 (UTC) Business Impact: The Yotpo Reviews and Ratings widgets might have intermittent loading issues on-site. This mainly affects customers which set their widgets to the "Immediate Update" setting in the Yotpo admin. In addition, storefront API endpoints might time out. We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Components affected
Yotpo Widgets, Batch requests, JS & CSS Yotpo API integration with
Latest Updates ( sorted recent to last )
INVESTIGATING over 2 years ago - at 06/21/2022 04:14PM

Overall Description of the issue and Affected Services:
The Yotpo Reviews and Ratings on-site widgets might fail to load on-site intermittently and storefront APIs might time out

Start Time:
June 21, 2022 - 15:05 (UTC)

Business Impact:
The Yotpo Reviews and Ratings widgets might have intermittent loading issues on-site. This mainly affects customers which set their widgets to the "Immediate Update" setting in the Yotpo admin.

In addition, storefront API endpoints might time out.

We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

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