Outage in Yotpo

Yotpo L&R admin is not accessible

Resolved Minor
April 16, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Need to monitor Yotpo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Yotpo, and never miss an outage again.
Start Free Trial

Outage Details

Business Impact: -Merchants are not able to access the Yotpo L&R admin -API might not be working Start Time: 11:00 PM UTC We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue. If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case. The Yotpo Support Team
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/16/2025 06:28AM

The incident has been resolved.

Note: There will be delays in some flows for the next couple of hours

Start Time:
11:00 PM UTC

End Time:
1:48 AM UTC

We apologize for the inconvenience caused.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

INVESTIGATING about 2 months ago - at 04/16/2025 05:13AM

A fix has been implemented, and we are now able to access the Yotpo L&R admin.
The API is also functioning; however, some background jobs are still not running.
This may result in delays for customers in certain areas of the program.

Our R&D team is actively working to fully resolve the issue.

INVESTIGATING about 2 months ago - at 04/16/2025 12:31AM

Business Impact:
-Merchants are not able to access the Yotpo L&R admin
-API might not be working

Start Time:
11:00 PM UTC

We apologize for the inconvenience caused. Our R&D team is already working on fixing this issue.

If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.

The Yotpo Support Team

Latest Yotpo outages

Chat Support - 3 days ago
Issue when accessing the Yotpo Apps - 16 days ago
Creation and management of Email and Multi-message campaigns might not be available - 16 days ago
Customers are unable to log into Yotpo SMS & Email through Shopify - 24 days ago
Yotpo Service Disruption notice. - about 1 month ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook