Outage in Yotpo
Lacking Loyalty Admin Navigations
Resolved MinorIncident Report
Navigations are missing when accessing Loyalty Admin, impacting their ability to properly use the platform.
The issue might happen only when moving between products (Loyalty\Reviews).
Workaround: Clearing the cache should remedy the issue as a temporary solution
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 08/27/2025 06:50AM
This incident has been resolved.
MONITORING
5 months ago - at 08/27/2025 02:29AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 08/26/2025 11:25AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 08/26/2025 11:25AM
Navigations are missing when accessing Loyalty Admin, impacting their ability to properly use the platform.
The issue might happen only when moving between products (Loyalty\Reviews).
Workaround: Clearing the cache should remedy the issue as a temporary solution
Latest Yotpo outages
Loyalty Order & Points Processing Delays - 29 days ago
Yotpo L&R - API Degradation - about 2 months ago
Yotpo L&R - Merchants cannot manually adjust the points of the customers - about 2 months ago
Reviews main widget v2/v3 is not displaying on-site - 2 months ago
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