Synchrony: Connection Issues

We are still monitoring this incident, but institutions that were disabled have been enabled again and we're seeing an improvement in connection success for Synchrony institutions. If you have an existing connection, be sure to reset it periodically. This may help you get connected faster as fixes are rolled out!

Our Direct Import provider has identified and is working on an issue that's causing widespread connection issues for all Synchrony and Synchrony-related institutions (e.g., Amazon, Lowe's, Sam's Club, and other store cards). Some of these have been temporarily disabled by our provider while they're being worked on and may appear missing from our institution search list. Please use our other transaction entry methods to keep your accounts up to date.