Outage in YouScan

Delays in mention processing into customer's topics since

Resolved Minor

January 16, 2026 - Started 30 days ago - Lasted about 8 hours
Official incident page

Incident Report

We're seeing delays in mentions processing starting from 00:30 AM and currently investigating the cause

Components affected

YouScan Data ingestion

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Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 01/16/2026 02:42PM

This incident has been resolved.

MONITORING 30 days ago - at 01/16/2026 07:49AM

We've identified the issue and applied the fixes. All the data will be processed in a few hours

INVESTIGATING 30 days ago - at 01/16/2026 07:09AM

We're seeing delays in mentions processing starting from 00:30 AM and currently investigating the cause

Latest YouScan outages

Problems when creating topics - 4 days ago

Delays in new mentions processing - 5 days ago

Delay in mentions processing - 12 days ago

Delays in new mentions processing - about 1 month ago

Global Network issues in our cloud provider - 3 months ago

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