Outage in YouScan
Delays in data processing due to scheduled maintenance by our infrastructure provider
Resolved MinorIncident Report
Our infrastructure provider is doing scheduled maintenance on its servers from 06:00 to 14:00 UTC today. During this time you may see:
- delays in collecting new mentions
- delays in collecting historical data
- topic preview being unavailable when you create or edit a topic
No data will be lost. Delayed mentions will be processed once the maintenance is over. We're monitoring the situation and will post an update when service is fully back.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/29/2026 12:54PM
This incident has been resolved.
MONITORING
8 days ago - at 09/29/2026 11:02AM
We are continuing to monitor for any further issues.
MONITORING
8 days ago - at 09/29/2026 08:18AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 days ago - at 09/29/2026 08:18AM
We are continuing to work on a fix for this issue.
IDENTIFIED
8 days ago - at 09/29/2026 08:01AM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 days ago - at 09/29/2026 07:07AM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 days ago - at 09/29/2026 07:06AM
Our infrastructure provider is doing scheduled maintenance on its servers from 06:00 to 14:00 UTC today. During this time you may see:
- delays in collecting new mentions
- delays in collecting historical data
- topic preview being unavailable when you create or edit a topic
No data will be lost. Delayed mentions will be processed once the maintenance is over. We're monitoring the situation and will post an update when service is fully back.
Latest YouScan outages
Delays in new mentions processing - 12 days ago
Delays in new mentions processing - 3 months ago
History data not available - 5 months ago
Some of customer topics have incomplete data - 5 months ago
next.youscan.com is currently down - 5 months ago
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