Outage in Zapier

Issue with Instagram for Business - Publish Photo Functionality

Resolved Major
April 17, 2025 - Started 19 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are aware of a problem affecting the 'Publish Photo' action within 'Instagram for Business'. We are actively collaborating with the team at Meta, who handle Instagram's operations, to rectify the situation as quickly as possible. We are hopeful that a swift resolution can be found, and we appreciate your patience during this time. We understand the importance this feature has in your day-to-day operations, so please rest assured that its restoration is our absolute priority. Updates will be communicated via this status page, so kindly keep an eye out. We're deeply sorry for any inconvenience this may cause and we're grateful for your understanding.
Components affected
Zapier Apps
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 04/17/2025 10:10PM

Users may have experienced some difficulties with publishing photos on Instagram for Business via Zapier. We're pleased to inform you that this particular issue has now been fixed. Please note that posts from the past day have been replayed due to their time-sensitive nature. For any other posts, manual replays will be necessary.

If you experience any additional issues or problems posting to Instagram Business via Zapier, do not hesitate to contact our Support Team at https://zapier.com/app/get-help.

Thank you for your understanding and patience in this matter. We apologize for any inconvenience this may have caused.

MONITORING 19 days ago - at 04/17/2025 09:17PM

We have implemented a fix for the issue affecting the Instagram for Business - Publish Photo action and are currently monitoring the results to ensure stability.

Thank you for your patience while we worked to resolve this. We will continue to provide updates as necessary.

INVESTIGATING 19 days ago - at 04/17/2025 04:29PM

We are aware of a problem affecting the 'Publish Photo' action within 'Instagram for Business'.

We are actively collaborating with the team at Meta, who handle Instagram's operations, to rectify the situation as quickly as possible. We are hopeful that a swift resolution can be found, and we appreciate your patience during this time.

We understand the importance this feature has in your day-to-day operations, so please rest assured that its restoration is our absolute priority.

Updates will be communicated via this status page, so kindly keep an eye out. We're deeply sorry for any inconvenience this may cause and we're grateful for your understanding.

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