Issue with Gmail triggers involving attachments

Today, April 1st, 2025 from 8:41AM CST to 11:44AM CST, some Zaps using Gmail triggers involving attachments encountered the following error: Error while hydrating data from Gmail: Cannot destructure property 'individualAttachments' of '(intermediate value)' as it is null. The error surfaced when we tried to process emails that did not include attachments.

We are pleased to inform you that the issue has been resolved, and any triggered Zaps after 11:44AM CST will be processed normally. All affected customers will be notified via email with guidance and next steps.

Thank you for your patience while we worked to resolve this! If you have any questions, please reach out at: zapier.com/get-help.

Users might have encountered the error “Cannot destructure property 'individualAttachments' of '(intermediate value)'” for Zaps using Gmail triggers involving attachments.

The issue is resolved as our team has implemented a fix. Any Zaps triggering from now on (5pm UTC) should be processed correctly.

Many thanks for your patience! We will continue to update this page as we gather more information.

We are currently investigating reports of issues with Gmail Triggers that include attachments, this behaviour was first identified at around 4:00pm UTC.
An example trigger error is "Cannot destructure property 'individualAttachments' of '(intermediate value)' as it is null'.
Our team is currently investigating this and we will update our status page when we have more information.