Incident Report
We are receiving customer reports that Zap workflows using Facebook Lead Ads or Facebook Pages are returning the following error when Zap runs occur.
"An unknown error occurred."
Users are also unable to connect to existing or create new app connections, with those connections instantly expiring.
We're looking into the issue to identify its root cause.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 06/15/2026 11:02PM
Our Engineering team has completed its initial investigation and is now working with Facebook to resolve the issue. Errors have decreased during our investigation, but we will continue to monitor for any spikes until we hear back from the Facebook team.
We will provide updates as soon as we have more information.
INVESTIGATING
about 3 hours ago - at 06/15/2026 09:52PM
We are receiving customer reports that Zap workflows using Facebook Lead Ads or Facebook Pages are returning the following error when Zap runs occur.
"An unknown error occurred."
Users are also unable to connect to existing or create new app connections, with those connections instantly expiring.
We're looking into the issue to identify its root cause.
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