Zapier's Contact Sales, event registration, webinar registration, and AI Leaders Lab forms were unavailable for approximately 2 hours after a third-party form provider hit its daily API limit. Core platform functionality — including signing in, creating Zaps, and running existing Zaps — was unaffected throughout the incident. The issue was resolved when the provider temporarily raised the API limit, restoring all affected forms to normal operation.
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A fix has been implemented and we are monitoring the results. Our third-party form provider has temporarily raised our API limit, and Contact Sales, webinar/event registration, ZapConnect registration, and AI Leaders Lab forms are displaying and submitting successfully again.
Signing in, creating Zaps, and running existing Zaps were not affected at any point during this incident.
We are continuing to monitor form submissions and traffic levels to confirm the fix holds.
If you have any questions, please reach out to our support team: https://zapier.com/app/get-help
Thank you for your patience.
We have identified the issue causing our Contact Sales, event registration, and webinar registration forms to fail. A third-party form provider we use across our marketing site has hit a daily API limit, which is preventing new form submissions from going through.
Impact is limited to marketing-site forms — signing in, creating Zaps, and running existing Zaps are not affected.
We are working with the provider to restore submissions as quickly as possible.
If you have any questions, please reach out to our support team: https://zapier.com/app/get-help
Thank you for your patience.
We are currently investigating an issue where our Contact Sales form is not rendering correctly under https://zapier.com/l/contact-sales. Our team is actively working on resolving this issue.
In the meantime, if you would like to contact our Sales team, please submit a ticket through our Support team here: zapier.com/get-help, and we'll be happy to assist and/or route you to the appropriate team.
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