Outage in Zapier
Agent runs (agents.zapier.com) intermittently experiencing 429 errors
Resolved Minor
September 21, 2026 - Started about 7 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Zapier experienced a 4-hour incident where an underlying service became intermittently overloaded, causing 429 (rate limit) errors for Agent runs on agents.zapier.com and AI by Zapier executions. The issue affected a subset of customers, resulting in failed agent and Zap runs. Zapier identified the root cause and committed to replaying affected runs where possible.
Our team is currently investigating an issue with Agent runs (from agents.zapier.com) intermittently experiencing 429 errors for some customers. We're working to confirm the root cause and implement a fix as soon as possible.
AI by Zapier runs are not affected by this incident.
If you have any questions or need help, please reach out to our Support team at zapier.com/get-help.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 5 hours ago - at 09/21/2026 05:57PM
The team has identified the issue to be an intermittent overload of a service powering:
• Agent runs (agents.zapier.com)
• AI by Zapier executions
As a result, some agent runs and AI by Zapier executions hit 429 errors. We will be working on replaying affected agent runs or Zap runs where possible, and we'll keep this status page updated on our progress.
Many thanks for your patience. Our Support team is available if you have any questions, and you can reach them at: zapier.com/get-help.
INVESTIGATING
about 7 hours ago - at 09/21/2026 03:30PM
Our team is currently investigating an issue with Agent runs (from agents.zapier.com) intermittently experiencing 429 errors for some customers. We're working to confirm the root cause and implement a fix as soon as possible.
AI by Zapier runs are not affected by this incident.
If you have any questions or need help, please reach out to our Support team at zapier.com/get-help.
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