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Outage in Zapier

"Chat with Sales" page not loading

Resolved Minor
November 02, 2026 - Started about 7 hours ago - Lasted 38 minutes

Incident Report

Summary AI Generated

Zapier's "Chat with Sales" landing page loaded blank for approximately 38 minutes, preventing visitors from accessing the embedded sales chat. A workaround via the Contact Sales form remained available throughout the incident. The team deployed a fix and monitored the page to confirm resolution.

We're investigating an issue where the Chat with Sales landing page (https://zapier.com/l/chat-with-sales) loads blank, preventing visitors from using the embedded sales chat. As a workaround, The Contact Sales form (https://zapier.com/l/contact-sales?demo_source=cs_nav_header) works and can be used for Sales inquiries. Our team is looking into the cause, and we'll share another update as soon as we have more information. If you run into issues with both the form and chat and are unable to contact Sales, feel free to open a ticket with our support team at zapier.com/app/get-help: http://zapier.com/app/get-help, and our Support team will route the request appropriately.

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Latest Updates ( sorted recent to last )
MONITORING about 7 hours ago - at 11/02/2026 09:01PM

We have started pushing updates to the page and are now monitoring it to ensure the fix doesn't cause any unintended issues.

We'll give another update once we confirm the issue is resolved.

INVESTIGATING about 7 hours ago - at 11/02/2026 08:31PM

We're investigating an issue where the Chat with Sales landing page (https://zapier.com/l/chat-with-sales) loads blank, preventing visitors from using the embedded sales chat.

As a workaround, The Contact Sales form (https://zapier.com/l/contact-sales?demo_source=cs_nav_header) works and can be used for Sales inquiries.

Our team is looking into the cause, and we'll share another update as soon as we have more information.

If you run into issues with both the form and chat and are unable to contact Sales, feel free to open a ticket with our support team at zapier.com/app/get-help: http://zapier.com/app/get-help, and our Support team will route the request appropriately.

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