Outage in Zapmail

Domain Search Unavailable

Resolved Major

August 13, 2026 - Started 14 days ago - Lasted 7 days
Official incident page

Incident Report

We're currently experiencing a disruption with domain search on ZapMail. Domain availability lookups may fail or time out. This is caused by an issue with an upstream provider we rely on for domain availability data. We've confirmed the source and are in contact with the provider while monitoring for recovery. What's affected: Domain search and availability checks, new domain purchases. What's not affected: Existing domains, mailboxes, DNS records, and email sending/receiving are fully operational.

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 08/20/2026 01:34PM

This incident has been resolved.

INVESTIGATING 14 days ago - at 08/13/2026 02:53PM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 08/13/2026 02:53PM

We're currently experiencing a disruption with domain search on ZapMail. Domain availability lookups may fail or time out.

This is caused by an issue with an upstream provider we rely on for domain availability data. We've confirmed the source and are in contact with the provider while monitoring for recovery.

What's affected: Domain search and availability checks, new domain purchases.
What's not affected: Existing domains, mailboxes, DNS records, and email sending/receiving are fully operational.

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