Outage in Zaptec
Support Phone service disruption
Resolved MinorIncident Report
We are currently experiencing disruptions on our phone lines.
In the meantime, we recommend reaching out to us via the web form or using our chat in the Zaptec Help Center: https://help.zaptec.com/
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 05/22/2026 12:03PM
This incident has been resolved.
MONITORING
6 days ago - at 05/21/2026 06:31AM
A fix has been implemented, and we are monitoring the results on Phone support services.
You can always reach us with a web form or using chat in the Zaptec Help Center: https://help.zaptec.com
IDENTIFIED
7 days ago - at 05/20/2026 01:53PM
The issue has been identified, and a fix is being implemented.
In the meantime, we recommend reaching out to us via the web form or using our chat in the Zaptec Help Center: https://help.zaptec.com/
IDENTIFIED
7 days ago - at 05/20/2026 01:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
7 days ago - at 05/20/2026 12:20PM
We are currently experiencing disruptions on our Support phone lines.
In the meantime, we recommend reaching out to us via the web form or using our chat in the Zaptec Help Center: https://help.zaptec.com/
MONITORING
7 days ago - at 05/20/2026 05:39AM
We are continuing to monitor for any further issues.
MONITORING
8 days ago - at 05/19/2026 07:32AM
A fix has been implemented, and we are monitoring the results on Phone support services.
You can always reach us with a web form or using chat in the Zaptec Help Center: https://help.zaptec.com
IDENTIFIED
8 days ago - at 05/19/2026 05:28AM
We have identified the issue and are currently implementing a fix.
Our support phone is still not operating at full capacity, so in the meantime, we recommend contacting us via the web form or using the chat in the Zaptec Help Center: https://help.zaptec.com/
IDENTIFIED
9 days ago - at 05/18/2026 06:05PM
We have identified the issue and are currently implementing a fix.
Our support phone is still not operating at full capacity, so in the meantime, we recommend contacting us via the web form or using the chat in the Zaptec Help Center: https://help.zaptec.com/
IDENTIFIED
9 days ago - at 05/18/2026 01:02PM
The issue has been identified and a fix is being implemented.
In the meantime, we recommend reaching out to us via the web form or using our chat in the Zaptec Help Center: https://help.zaptec.com/
IDENTIFIED
9 days ago - at 05/18/2026 10:12AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 days ago - at 05/18/2026 07:42AM
We are currently experiencing disruptions on our phone lines.
In the meantime, we recommend reaching out to us via the web form or using our chat in the Zaptec Help Center: https://help.zaptec.com/
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