Outage in Zefort

Users may not able to access binders and contracts shared to them

Resolved Major
February 05, 2025 - Started 6 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue with binder visibility. Users may not have access to all binders and contracts that they have been given permission to.
Components affected
Zefort my.zefort.com
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 02/05/2025 12:45PM

This incident has been resolved.

MONITORING 6 days ago - at 02/05/2025 10:35AM

Access to all users has been restored. We are still monitoring the situation closely.

INVESTIGATING 6 days ago - at 02/05/2025 09:10AM

A fix is being deployed and users should start seeing their access to binders and contracts restored.

INVESTIGATING 6 days ago - at 02/05/2025 07:42AM

We have identified the issue and are working on a fix to restore user access to binders and contracts.

INVESTIGATING 6 days ago - at 02/05/2025 07:22AM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 02/05/2025 07:21AM

We are currently investigating an issue with binder visibility. Users may not have access to all binders and contracts that they have been given permission to.

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