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Outage in Zenegy

Problemer med at sende lønkørsler til godkendelse / Issues requesting approval for payroll runs

Resolved Major
June 23, 2025 - Started 10 months ago - Lasted about 19 hours
Official incident page

Incident Report

(English below) Nogle brugere oplever problemer, når de sender en lønkørsel til godkendelse. Vi arbejder på højtryk for at løse problemet og vil opdatere løbende her. Det er muligt at slå godkendelsesflowet fra under Min virksomhed > Løn og bank, hvis du er Systemadministrator, Lønbogholder - Fuld adgang eller Administrator med fuld adgang. ENG: Some users are experiencing issues requesting approval for payroll runs. We are working to reolve the issue as quickly as possible and will update here continuously. You can disable the Approval flow under My company > Salary and bank if you have the role of System Admin, Salary accountant - full access or Administrator with full access.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/24/2025 05:14AM

Dette er nu løst.

This issue has been resolved.

IDENTIFIED 10 months ago - at 06/23/2025 02:26PM

Vi arbejder fortsat på at læse problemet. Næste opdatering i morgen tidlig.

We are continuing to work on resolving the issue. Next update expected tomorrow morning.

INVESTIGATING 10 months ago - at 06/23/2025 10:07AM

(English below)

Nogle brugere oplever problemer, når de sender en lønkørsel til godkendelse. Vi arbejder på højtryk for at løse problemet og vil opdatere løbende her.

Det er muligt at slå godkendelsesflowet fra under Min virksomhed > Løn og bank, hvis du er Systemadministrator, Lønbogholder - Fuld adgang eller Administrator med fuld adgang.

ENG:

Some users are experiencing issues requesting approval for payroll runs. We are working to reolve the issue as quickly as possible and will update here continuously.

You can disable the Approval flow under My company > Salary and bank if you have the role of System Admin, Salary accountant - full access or Administrator with full access.

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