Outage in Zenegy

Manglende opdatering af skattekort / missing update on tax cards

Resolved Minor
July 04, 2025 - Started 1 day ago - Lasted about 5 hours
Official incident page

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Outage Details

Vi oplever lige nu, at der er problemer med at modtage nye skattekort fra Skat. Vi er i dialog med Skat om sagen og arbejder på at løse problemet. Kender du medarbejderens trækprocent og fradrag, kan du rette skatteoplysningerne i lønkørslen ved at følge denne vejledning: https://help.zenegy.com/da/articles/649-aendring-af-en-medarbejders-skatteoplysninger-i-lonkorslen We are currently experiencing issues retrieving new tax cards from Skat. We are in contact with Skat regarding this and are working to resolve the issue. If you know the employee's tax information, you can edit the tax percent and tax base in the payroll run by following this guide: https://help.zenegy.com/en/articles/649
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/04/2025 03:44PM

Vi modtager nu skattekort igen.

We are receiving tax cards again.

INVESTIGATING 1 day ago - at 07/04/2025 10:50AM

Vi oplever lige nu, at der er problemer med at modtage nye skattekort fra Skat. Vi er i dialog med Skat om sagen og arbejder på at løse problemet.

Kender du medarbejderens trækprocent og fradrag, kan du rette skatteoplysningerne i lønkørslen ved at følge denne vejledning:
https://help.zenegy.com/da/articles/649-aendring-af-en-medarbejders-skatteoplysninger-i-lonkorslen


We are currently experiencing issues retrieving new tax cards from Skat. We are in contact with Skat regarding this and are working to resolve the issue.

If you know the employee's tax information, you can edit the tax percent and tax base in the payroll run by following this guide:
https://help.zenegy.com/en/articles/649

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