Outage in Zenegy

Telefon til Customer Care er utilgængelig - chat med os i stedet! / Phone calls to Customer Care unavailable - chat with us instead!

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Vores telefonudbyder oplever driftsproblemer og dermed kan du i øjeblikket ikke ringe ind til vores Customer Care Team, men vi sidder klar til at hjælpe på chatten! ---- Our phone provider is experiencing operational problems you currently cannot reach our Cutsomer Care Team by phone, but we are ready to help on the chat!

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 11:49AM

Problemet er nu løst, og du kan igen ringe til Zenegy's Customer Care Team.
----
The problem has been resolved and you can now call Zenegy's Customer Care Team.

INVESTIGATING about 2 months ago - at 10/20/2025 10:23AM

Vores telefonudbyder oplever driftsproblemer og dermed kan du i øjeblikket ikke ringe ind til vores Customer Care Team, men vi sidder klar til at hjælpe på chatten!
----
Our phone provider is experiencing operational problems you currently cannot reach our Cutsomer Care Team by phone, but we are ready to help on the chat!

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