Outage in Zenfolio

Slowness on the Classic Platform

Resolved Minor
July 01, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue causing Classic Zenfolio slowness.
Components affected
Zenfolio Login Zenfolio API Zenfolio Order Processing Zenfolio Content Rendering Zenfolio Search Zenfolio Websites Zenfolio Email Communication

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/01/2025 06:41PM

The engineers were able to find the issue, fix it and the system is now perfoming as expected.

INVESTIGATING 4 months ago - at 07/01/2025 05:56PM

We are currently investigating an issue causing Classic Zenfolio slowness.

Latest Zenfolio outages

Widespread Online Service Disruptions affecting Support Requests - 4 days ago
Unexpected Auto-Reply Emails After Communications System Update. - 8 days ago
Degraded Performance - 18 days ago
Degraded performance - 20 days ago
Zenfolio.com is currently down, but Photographer websites are not affected - about 1 month ago

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