Outage in Zenfolio
Issues Applying Watermarks on Zenfolio Classic
Resolved Minor
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Outage Details
We are currently experiencing an issue with our Zenfolio Classic platform where watermarks may not be applied correctly to images in newly uploaded galleries. This may appear as images not loading, or spinning icons symbols after an attempt to apply the watermark.
Our engineering team is investigating and currently working towards finding the root cause to implement a solution.
In the meantime, you may follow these workaround steps:
1. Download the watermark from your account and re-upload it, optionally adding "2025" to the watermark title or similar indicator for clarity
2. Select the newly uploaded watermark to apply to recently uploaded galleries
We apologize for the inconvenience and appreciate your patience while we resolve this issue. As soon as we have more information to share, we'll provide another update here.
Components affected
Zenfolio Content RenderingLatest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 07/16/2025 12:08AM
The fix worked and this incident is Resolved.
MONITORING
2 months ago - at 07/15/2025 10:46PM
We have implemented a fix for the rendering issues on newly uploaded galleries with watermarks and are monitoring the results.
INVESTIGATING
2 months ago - at 07/15/2025 09:15PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 07/15/2025 09:03PM
We are currently experiencing an issue with our Zenfolio Classic platform where watermarks may not be applied correctly to images in newly uploaded galleries. This may appear as images not loading, or spinning icons symbols after an attempt to apply the watermark.
Our engineering team is investigating and currently working towards finding the root cause to implement a solution.
In the meantime, you may follow these workaround steps:
1. Download the watermark from your account and re-upload it, optionally adding "2025" to the watermark title or similar indicator for clarity
2. Select the newly uploaded watermark to apply to recently uploaded galleries
We apologize for the inconvenience and appreciate your patience while we resolve this issue. As soon as we have more information to share, we'll provide another update here.
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