Outage in Zenfolio
Error 404 on Classic Payout Request Confirmation Screen
Resolved Minor
Need to monitor Zenfolio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zenfolio, and never miss an outage again.
Start Free Trial
Outage Details
Our team is aware that some users are receiving an "Error 404" when attempting to request Classic Payout Requests. To resolve this, please enable Two-Factor-Authentication by going to Account > Two-Factor Authentication
Once Two-Factor Authentication has been enabled, you will be able to proceed with your payout request.
For additional guidance and support on Two-Factor Authentication, please review our help guide here, or contact our Support Team for assistance.
Components affected
Zenfolio LoginLatest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/10/2025 12:59PM
Thank you for your patience while our team modified our in-product messaging to clarify Two-Factor Authentication (2FA) Requirements when requesting payouts. As a reminder, you may enable 2FA by going to Account > Two-Factor Authentication
If you have successfully enabled 2FA, you will be able to request your payout after verifying the authentication code. If 2FA is disabled, a warning message will be presented when attempting to access secure areas of your account.
We apologize for any concern this has caused. If you need additional assistance, our Support Team will be happy to help.
IDENTIFIED
8 days ago - at 09/09/2025 07:47PM
Our team is aware that some users are receiving an "Error 404" when attempting to request Classic Payout Requests. To resolve this, please enable Two-Factor-Authentication by going to Account > Two-Factor Authentication
Once Two-Factor Authentication has been enabled, you will be able to proceed with your payout request.
For additional guidance and support on Two-Factor Authentication, please review our help guide here, or contact our Support Team for assistance.
Latest Zenfolio outages
Classic Zenfolio Website Outages - Investigation Underway - about 2 months ago
Classic Video Playback Issue - about 2 months ago
Issues Applying Watermarks on Zenfolio Classic - 2 months ago
Slowness on the Classic Platform - 3 months ago
Status Page Aggregator with Early Outage Detection. Never Miss Vendor Downtime.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
