Outage in Zenoti

Delay in SMS message delivery for a small number of users in the US Region

Resolved Minor
July 13, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

A very small number of customers in the US Region might be experiencing a delay in receiving SMS messages. Our team is actively working with our SMS partner to expedite these updates. We will provide an update once this issue is resolved. We appreciate your patience and apologize for any inconvenience caused during this time.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/13/2024 08:32PM

This incident has been resolved.

MONITORING 3 months ago - at 07/13/2024 07:43PM

A fix has been implemented. We are closely monitoring and will soon provide further updates.

INVESTIGATING 3 months ago - at 07/13/2024 06:10PM

A very small number of customers in the US Region might be experiencing a delay in receiving SMS messages. Our team is actively working with our SMS partner to expedite these updates. We will provide an update once this issue is resolved. We appreciate your patience and apologize for any inconvenience caused during this time.

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