Outage in Zenoti

Delay in SMS message delivery for a small number of users in the US Region

Resolved Minor
October 01, 2024 - Started 4 days ago - Lasted 1 day
Official incident page

Need to monitor Zenoti outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zenoti, and never miss an outage again.
Start Free Trial

Outage Details

A very small number of customers in the US Region might be experiencing a delay in receiving SMS messages. Our team is actively working with our SMS partner to expedite these updates. We will provide an update once this issue is resolved. We appreciate your patience and apologize for any inconvenience caused during this time.
Components affected
Zenoti -AMRS15 Zenoti -AMRS16 Zenoti -AMRS17 Zenoti -AMRS18 Zenoti -AMRS19 Zenoti -AMRS20 Zenoti -AMRS01 Zenoti -AMRS02 Zenoti -AMRS03 Zenoti -AMRS04 Zenoti -AMRS05 Zenoti -AMRS06 Zenoti -AMRS07 Zenoti -AMRS08 Zenoti -AMRS09 Zenoti -AMRS10 Zenoti -AMRS11 Zenoti -AMRS12 Zenoti -AMRS13 Zenoti -AMRS14
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/03/2024 08:04AM

This incident has been resolved. We are pleased to report that our SMS partner systems have returned to normal and are functioning properly. We appreciate your patience and apologize for the inconvenience.

IDENTIFIED 3 days ago - at 10/03/2024 01:36AM

We are continuing to investigate the issue with our SMS partner and they have identified that the problem is related to connectivity. Their engineering team is actively working to resolve the situation. We will provide an additional update as soon as the issue is fixed. Thank you for your patience.

INVESTIGATING 4 days ago - at 10/01/2024 07:53PM

A very small number of customers in the US Region might be experiencing a delay in receiving SMS messages. Our team is actively working with our SMS partner to expedite these updates. We will provide an update once this issue is resolved. We appreciate your patience and apologize for any inconvenience caused during this time.

Latest Zenoti outages

Zenoti Application outage - about 10 hours ago
Analytics Service Degradation - 18 days ago
Planned maintenance in Zenoti University platform - 22 days ago
AMRS06 - Delay in refreshing data for Core and Analytics Reports - 23 days ago
Zenoti Application Slowness - ASIA12 - about 1 month ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3243 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE