Is Zenoti Down?

This page shows the live Zenoti status so you can confirm in seconds if Zenoti is down.

Zenoti current status

Updated

Zenoti is operational

IsDown pulls data from the official status page every few minutes and collects user-reported Zenoti issues.
Refresh the page to see the latest updates.

Zenoti user-reported issues in the last 24 hours

This chart displays the number of user-reported Zenoti problems over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

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Zenoti outage history

IsDown has tracked 169 incidents since started monitoring Zenoti downtimes in January 2023. We are also collecting data from 4000+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • Apr 23 2025

    16 days ago · lasted about 2 hours

    We are observing an issue with our analytics site analytics.zenoti.com. We are investigating the cause and will provide an update as soon as possible

  • Apr 21 2025

    17 days ago · lasted about 8 hours

    We are observing degraded performance with Zenoti Payments (Adyen). You may have Card on File payments (stored card) or online transactions declined or timing out. We are working with Adyen and will provide an update in next 30 minutes.

  • Apr 21 2025

    17 days ago · lasted about 1 hour

    We are observing degraded performance with Zenoti Payments (Adyen). You may have Card on File payments declined or timing out. We are working with Adyen and will provide an update in next 30 minutes.

  • Apr 17 2025

    22 days ago · lasted about 1 hour

    We have identified an issue with our infrastructure which is causing problems with accessing the application. We are actively working on mitigating it.

  • Apr 16 2025

    22 days ago · lasted about 7 hours

    We are experiencing issues with our virtual appointment services due to a widespread Zoom outage. As Zoom is our integrated platform for virtual meetings, users may be unable to join or host virtual appointments at this time. All the other workflo...

  • Jan 2023 ...
    IsDown started monitoring Zenoti status

    We've tracked and collected 169 incidents since started monitoring Zenoti status

Sign up and check all outage history

Latest user comments about Zenoti issues

  • T

    Tracy

    Not loading and running super slow at 18 different locations

  • C

    Caroline

    Cannot log in and the whole page isn't running

  • R

    Rinky

    zenoti site is not opening

  • K

    kelly

    Able to log-in but not able to load appointment screen, stays in loading pattern for several minutes then goes blank with no information.

  • T

    Tay

    Wont load. Says internal error. All staff is having this issue

  • S

    savanna

    10 minutes ago zenoti stopped loading. now we can not even log in. there is a error code that keeps popping up

  • L

    lainey

    Zenoti stopped responding a few minutes ago and logged everyone out now it says there is an error when people try to sign back in

  • Z

    zoe

    Can't login in and I am using the correct password

  • P

    Peter

    all 7 of my wax it location in Australia Zenoti POS is down in Australia again Peter Millios headofficewaxit.net.au 0414559087

  • A

    angie

    processing credit card payments, failing

  • J

    Jasmin

    Will not load. Only the loading symbol appears. Using mobile app

  • W

    Whitney

    Center 0294 in Boston MA- Zenoti is completely DOWN!!

  • C

    Chris

    We cannot connect to Zenoti.. connection issue for many of our locations.

  • A

    Ava

    will not pull up/cannot log in

  • E

    Emily

    Zenoti is completely down, cant load anything at all.

  • R

    Ryan

    running slow and intermittently not able to get in.

  • C

    Corri

    Says Bad Gateway. CANT LOGIN!

  • K

    Katie

    Not loading or letting me log in

  • M

    Megan

    Zenoti desktop and Zenoti mobile aren't loading

  • H

    Hannah

    will not log in, load on any device

  • K

    Kestrel

    Happy Saturday. Nothing is loading, we cant log in. its going great

  • J

    JV

    The system will not load at all

  • J

    jerica

    it’s completely down, not working at all

  • A

    amy

    nothing will open or load in zenoti, other applications on computer will work. can’t access appointment book or anything. won’t load on phone or ipads

  • G

    Grainne

    It is not letting us log in or load anything

  • S

    shelby

    zenoti not loading desktop/mobile, unable to see scheduling for guests (help)

  • K

    katie

    Zenoti is not loading on desktop or mobile

  • E

    Elizabeth

    Unable to load - major slow down - unable to secure payments - etc.

  • J

    Jill

    Trying https://ipphl.zenoti.com/book, nothing is loading

Zenoti outages in the last 30 days

Number of Incidents

10 issues

Last incident

16 days ago

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Having problems with Zenoti? What can you do?

  1. First, stay calm.

    • We know it's stressful when Zenoti is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact of the Zenoti outage

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Zenoti already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Zenoti status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Zenoti is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Did Zenoti recover?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
    • Vendors usually publish post-mortem analysis reports, so keep an eye on their social media channels and website for more information.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

Related Services Dashboard

Services commonly monitored together with Zenoti

Want to be informed about Zenoti status changes?

IsDown offers an easy way to monitor Zenoti with maximum flexibility

Major Outages Notifications

IsDown monitors Zenoti for major outages. A major outage is when Zenoti experiences a critical issue that severely affects one or more services/regions. When Zenoti marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Zenoti status page for minor outages. A minor outage is when Zenoti experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Zenoti status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Zenoti publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Zenoti and all their 37 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Zenoti and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Zenoti down today?

Zenoti isn't down. You can check Zenoti status and incident details on the top of the page. IsDown continuously monitors Zenoti official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Zenoti status?

Zenoti is currently operational. You can check Zenoti status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zenoti outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zenoti slow today?

Currently there's no report of Zenoti being slow. Check on the top of the page if there are any reported problems by other users.

How are Zenoti outages detected?

IsDown monitors the Zenoti official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Zenoti outage?

Zenoti last outage was on April 23, 2025 with the title "analytics.zenoti.com is down"

Zenoti not working for you? How do I know if Zenoti is down?

How can I check Zenoti status and outages?

Why use IsDown to monitor Zenoti instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zenoti and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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