Outage in Zenoti

AMRS06 Accessibility Issue

Resolved Major
January 09, 2025 - Started 11 months ago - Lasted 1 day
Official incident page

Incident Report

We're seeing high error rates on AMRS06. The customers hosted on this pod might face issues in accessing the application. The team is actively looking into the issue. We will keep you posted.
Components affected
Zenoti -AMRS06

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/10/2025 07:06AM

This incident has been resolved. All Core and Analytics reports are working as expected and reflect the latest data. Apologies for the inconvenience.

IDENTIFIED 11 months ago - at 01/09/2025 10:23AM

Core reports are working fine now. We're actively working on getting the Analytics reports operational.

IDENTIFIED 11 months ago - at 01/09/2025 02:25AM

The issue has been identified and fixed. All the critical application functions are back to normal now; however, the core and analytics reports would show stale data.

The team is working to get this resolved.

INVESTIGATING 11 months ago - at 01/09/2025 01:39AM

We're seeing high error rates on AMRS06. The customers hosted on this pod might face issues in accessing the application.

The team is actively looking into the issue. We will keep you posted.

source IsDown Zenoti service login issues Reports started less than a minute before official outage was reported

Zenoti users report inability to log in, constant error messages, and system-wide outages.

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