Outage in Zenoti

Appointment Book Issue - APAC01 and ASIA11

Resolved Major
December 02, 2025 - Started 12 days ago - Lasted 36 minutes
Official incident page

Incident Report

A few Zenoti customers hosted on APAC01 and ASIA11 pods might be seeing issues at the time of loading of the appointment book page right now. We are actively investigating this issue with our Engineering team.
Components affected
Zenoti -ASIA11

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 12/02/2025 10:37PM

This incident has been resolved.

IDENTIFIED 12 days ago - at 12/02/2025 10:18PM

We have identified a fix and are deploying it to production right now.

INVESTIGATING 12 days ago - at 12/02/2025 10:10PM

A few Zenoti customers hosted on APAC01 and ASIA11 pods might be seeing issues at the time of loading of the appointment book page right now. We are actively investigating this issue with our Engineering team.

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