Outage in Zeotap

Google Cloud Outage – Multiple Services Unavailable in European Regions

Resolved Major
June 12, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

Google has confirmed an Identity & Access Management service issue that is cascading across several products. Error rates and time-outs are occurring for workloads running in **europe-west1, west2, west3, west4, west6, west8, west9, west10 and west12**. We are currently. investigating the issue. #### Impacted GCP products Cloud Data Fusion · Cloud Memorystore (Redis & Memcached) · Cloud Shell · Cloud Workstations · Cloud Bigtable · Cloud Dataproc · Cloud Storage · Identity & Access Management · plus ancillary services flagged by Google. #### Customer impact Applications or batch jobs that rely on the above services **may experience 5xx errors, authentication failures, or complete unavailability**. Multi-region fail-over traffic remains healthy. More Update on: https://status.cloud.google.com/index.html
Components affected
Zeotap Access Manager Zeotap Source Ingestion Manager Zeotap Profile API
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/12/2025 10:31PM

This incident has been resolved.

MONITORING 1 day ago - at 06/12/2025 09:02PM

Google's engineers have identified the root cause and have applied appropriate mitigations. We continue to monitor.

INVESTIGATING 1 day ago - at 06/12/2025 07:41PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 06/12/2025 07:16PM

Google has confirmed an Identity & Access Management service issue that is cascading across several products. Error rates and time-outs are occurring for workloads running in **europe-west1, west2, west3, west4, west6, west8, west9, west10 and west12**.
We are currently. investigating the issue.

#### Impacted GCP products
Cloud Data Fusion · Cloud Memorystore (Redis & Memcached) · Cloud Shell · Cloud Workstations · Cloud Bigtable · Cloud Dataproc · Cloud Storage · Identity & Access Management · plus ancillary services flagged by Google.

#### Customer impact
Applications or batch jobs that rely on the above services **may experience 5xx errors, authentication failures, or complete unavailability**. Multi-region fail-over traffic remains healthy.

More Update on:
https://status.cloud.google.com/index.html

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