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Outage in Zep Software

Elevated API Error Rates

Resolved Minor
February 04, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're experiencing elevated API error rates. We've identified the cause and are working to resolve the issue.
Components affected
Zep Software API

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/04/2026 07:22AM

This issue is resolved.

MONITORING 2 months ago - at 02/04/2026 06:40AM

We've resolved the infrastructure issue and are monitoring as the service returns to normal.

IDENTIFIED 2 months ago - at 02/04/2026 06:36AM

We're experiencing elevated API error rates. We've identified the cause and are working to resolve the issue.

Latest Zep Software outages

Service outage - 26 days ago
High API Error Rates - 27 days ago
Elevated API error rate - about 2 months ago
Elevated API errors - 2 months ago

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