Outage in Zero Hash

Withdrawal Delays: Status and Investigation

Resolved Minor
June 08, 2025 - Started 28 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Update: Re-opening the incident to investigate the wider impact. Our team is currently investigating the root cause and working on a resolution. Next Steps: We will provide regular updates on our progress and notify you as soon as the issue is resolved. Affected Systems: Crypto withdrawal processing We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please don't hesitate to reach out.
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 06/09/2025 02:35AM

We have applied fix and the issue is now resolved. Most of the delayed withdrawals have been processed and the rest will be going out in the next few minutes. Thanks for your patiences.

MONITORING 28 days ago - at 06/09/2025 12:31AM

We identified the the issue and applying the current fix. We are monitoring the results. Withdrawal delays are now decreasing.

INVESTIGATING 28 days ago - at 06/08/2025 09:20PM

Update: Re-opening the incident to investigate the wider impact. Our team is currently investigating the root cause and working on a resolution.

Next Steps: We will provide regular updates on our progress and notify you as soon as the issue is resolved.

Affected Systems: Crypto withdrawal processing

We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please don't hesitate to reach out.

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