Outage in Zero Hash

PROD Intermittent Delays on Crypto Withdrawals

Resolved Minor
October 02, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We noticed intermittent delays on crypto withdrawals related with an incident with our MPC provider. Root cause has been identified, and we will post for any updates. Apologies for inconvenience.
Components affected
Zero Hash Digital Asset Withdrawals

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/02/2025 06:26PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 10/02/2025 04:39PM

We noticed intermittent delays on crypto withdrawals related with an incident with our MPC provider. Root cause has been identified, and we will post for any updates. Apologies for inconvenience.

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