Outage in Zero Hash

ETH / ERC-20 Withdrawal Delays

Resolved Minor
October 10, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is aware of a delay in processing ETH / ERC-20 withdrawals and are actively investigating. All impacted transactions will be confirmed on-chain automatically following issue resolution.
Components affected
Zero Hash Digital Asset Withdrawals

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/10/2025 04:51PM

All impacted transactions have now been confirmed on-chain.

INVESTIGATING about 1 month ago - at 10/10/2025 04:23PM

Our team is aware of a delay in processing ETH / ERC-20 withdrawals and are actively investigating. All impacted transactions will be confirmed on-chain automatically following issue resolution.

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Intermittent Delays Processing Withdrawals - about 1 month ago

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