Outage in Zero Hash

PROD/CERT Elevated Error Rate on /withdrawals/estimate_network_fee endpoint

Resolved Minor
October 16, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue causing the elevated error rate calls on /withdrawals/estimate_network_fee endpoint.
Components affected
Zero Hash /withdrawals

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/17/2025 12:42AM

This incident has been resolved.

IDENTIFIED 4 days ago - at 10/17/2025 12:05AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 10/16/2025 10:56PM

We are investigating an issue causing the elevated error rate calls on /withdrawals/estimate_network_fee endpoint.

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